![]() The following winter I had another HVAC company perform preventative maintenance on my furnace. So the total cost was $275.00 which did not even include Freon!Īfter spending over $10,000 in two years, $6,000.00 for my sewer line replacement, $3500.00 for furnace replacement and $750.00 for hot water heater replacement, I thought I'd at least get some reasonable consideration as a regular customer. No one got back to me after calling and writing. I asked them why that wasn't found during the PM. Hughes returned to check it out, and found that the coils needed an acid wash. The unit started intermittently blowing warm air. I had the unit checked every year, so it should have been in good working order. replaced my house heater with a 120,000 BTU unit It seemed to work just fine, except that it was almost always running during that winter.Ībout six months later, I had my central A/C tune up for $200.00 (yeah,expensive, right?). I have already called another plumber to come out. I believe it was the owner who talked over me, did not listen and hung up on me. ![]() I called, received a return call and stated my hot water heater was now leaking and this could lead to a lawsuit. Today my hot water heater is leaking through the floor into the closet. He quoted a 2000 to replace pipes, but said if that didn't work a new heater would be 4700. 1/30/20 I received a call, was told there was a problem with air vents not opening which he was able to open and an issue with a device that controls how much air may get in the piping so he bled pipes. On 1/29/20 a service person returned and informed my grandmother there was something wrong with the pipes/vents. I called back to inform them of this and was told they could send someone out the following day. Later that day the house got warmer, but the temp did not go above 69 degrees. He reported there was a backup light switch that someone must have turned off which was why the heat wasn't on/working. A service person came out for lack of heat. The heater was serviced the following day.īack to 1/28/20. He also made repairs to piping, what exactly I'm not sure. He apologized & made arrangements for the heater person to come out the following day. When I called a person was sent out who agreed the boiler hadn't been serviced. The boiler, which was supposed to be cleaned/serviced, was no longer turning on and remained covered in dust/dirt. That night there was leaking from plumbing associated with the hot water heater. I used them about 10 months ago to replace a leaking hot water heater. I needed someone asap as it was too cold for my elderly grandmother & they were the only company that could come out asap. ZERO STARS! On 1/8/20 I made the unfortunate decision to contact Edwards Hughes & Son Inc as my heat wasn't working.
0 Comments
Leave a Reply. |